We're a small team. Email us and a real person will get back to you, usually within 24 hours.
ORA Premium subscriptions are managed through your Apple ID:
Your subscription will remain active until the end of the current billing period. After that, you'll go back to the free version. Your readings stay safe in your account.
All payments for ORA Premium are processed by Apple. To request a refund:
Apple typically responds within 24–48 hours. We cannot process refunds directly, only Apple can refund App Store purchases.
If your refund request was denied and you have concerns, email us at support@ora.cards and we'll see if there's anything we can do.
To reset your password:
If you no longer have access to that email, write to support@ora.cards from any email address and tell us as much as you can about your account. We'll help you recover it.
You can delete your account at any time from within the app:
Deletion is permanent. Your readings, follow-ups, and personal data will be removed within 30 days. If you have an active subscription, cancel it through Apple first, otherwise it will keep renewing.
You can also email support@ora.cards to request deletion if the in-app option doesn't work for you.
If ORA isn't picking up your voice:
If the issue persists, email support@ora.cards with your iPhone model and iOS version, we'll look into it.
Sometimes subscription status takes a few minutes to sync. Try this:
Still not working? Email support@ora.cards with the email linked to your subscription and we'll fix it manually.
ORA Premium includes:
New users start with a free 3-day trial of ORA Premium. After the trial, it's $7.99/month. You can cancel anytime in your Apple ID settings before the trial ends to avoid being charged.
Free users get one reading per day (30 per month), 15 follow-up questions per month, two spread types (single card and three card), a daily card with voice playback, and a 7-day reading history.
Yes. We don't sell your data, we don't show ads, and we don't share your readings with anyone.
Your voice recordings are deleted immediately after transcription, only the text remains. Your readings are encrypted and stored securely. You can delete your account and all your data at any time.
For full details, see our Privacy Policy.
ORA's readings are for entertainment and self-reflection. They are not predictions of the future and not a substitute for professional medical, financial, legal, or psychological advice.
Ana is a practicing tarot reader with 10 years of experience, and her interpretive voice shapes every reading. The readings draw on tarot tradition to help you think through what's on your mind — the cards don't tell the future, they offer a structured way to reflect.
If you are dealing with a serious matter — health, money, legal, or a crisis — please speak with a qualified professional.
Email us at support@ora.cards and describe what's happening. The more details you can give (what you tapped, what you saw, your iPhone model), the faster we can help.
We read every message.